.Five9 (FIVN) has actually been actually granted the 2024 Aragon Investigation Development Honor for Artificial Intelligence Call Centers and named a Forerunner in pair of Aragon Study Globe reports: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025. The company was recognized as one of the most important seller in the artificial intelligence Agent Operating systems report.At the primary of Five9’s development is their eyesight for The brand new CX, where AI Agents and AI-empowered Person Agents team up to deliver hyper-personalized consumer knowledge. The business recently presented new developments including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use innovation in market progression and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Leader in The Aragon Research World for AI Agent Operating Systems in the ICC, 2025 and Aragon Investigation Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been actually called a victor of the 2024 Aragon Research Study Development Honor for Artificial Intelligence Get In Touch With Centers. Also, Five9 has actually been named an Innovator in two Aragon Research Planet files: AI Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. This acknowledgment from Aragon Research highlights Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 report roles Five9 as the absolute most
calculated vendor measured in
the record, recognizing Five9 s strategic eyesight for AI-driven technology in CX. At the primary of this particular development is actually Five9’s goal for The brand-new CX where Artificial Intelligence Professionals and also AI-empowered Person Agents work together to provide hyper-personalized, uncomplicated client knowledge. By inspiring companies to provide transformative consumer communications while minimizing expenses and also enhancing effectiveness, Five9 is preparing brand-new standards for AI-powered options in the get in touch with facility field.
AI is actually fundamental for generating phenomenal client adventures, as well as our experts are actually recognized to become pinpointed through AragonStudy as impressive for our efforts to propel the smart connect with facility forward, mentioned Jonathan Rosenberg, Principal Modern Technology Police Officer and also Head of Artificial Intelligence, Five9. Our focus has actually been, and also will certainly continue to be actually, assisting organizations supply those expertises with easy-to-use resources and capacities. Along with each new development, our experts take a progression for each Five9 and also for the sector as a whole.
The Aragon Analysis Advancement honor pinpoints carriers leveraging speculative use of innovation to not just conform as markets modify, however to actively disrupt and also update how their markets are going to grow. Five9 was formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards event.Five9’s commitment to technology, specifically its own eyesight for mixing AI Brokers as well as AI-empowered Human Being Professionals, is actually preparing a brand-new standard for how services may deliver hyper-personalized and also smooth client knowledge, claimed Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This award and also report identity improves Five9’s commitment to delivering artificial intelligence innovations for CX.
Previously this year, the business launched brand new advancements, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that completely transform the technique providers come close to CX, steering better results for both consumers and also brokers. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, gives a thorough rooms of options to power AI-elevated client experiences that deliver far better company outcomes as well as Take Delight to CX.
Our merged cloud-native offering makes it possible for hyper-personalized consumer adventures as well as additional empowered staff members, bring in every client interaction a lot more connected, uncomplicated, and also private. Depended on by 2,500 +customers and also 1,400+ companions around the globe, Five9 combines the electrical power of AI, our system, as well as our people to steer AI-elevated CX.To learn more, browse through www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Liberties Reserved.
The recognition of an Aragon Investigation honor champion is not an endorsement by Aragon Study of any merchant, product, or service. Scenery source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major honors carried out Five9( FIVN) win in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Study Innovation Honor for AI Call Centers and also was called a Leader in pair of Aragon Research World documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What new AI products carried out Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to enhance customer expertise management.Just how carries out Five9’s( FIVN )NEW CX vision impact customer service? Five9’s NEW CX eyesight combines artificial intelligence Brokers along with AI-empowered Human Agents to deliver hyper-personalized, effortless clientexperiences while decreasing prices as well as boosting effectiveness.
What was Five9’s( FIVN) calculated role in the Aragon Research study Globe 2025 file? Five9was positioned as one of the most tactical provider in the AI Agent Operating Systems in the ICC, 2025 document, acknowledging their critical vision for AI-driven advancement in CX. When carried out Five9( FIVN) get the AragonResearch Study Technology
Honor
?
Five9 was actually formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.